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Key Qualifications
Click on the links below to learn more about the key qualifications.
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Cross-Functional Collaboration / Leadership
- Gained 95.8%+ performance improvement by identifying and automating procedures in several different areas.
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- Allowed for projects to be completed 50% ahead of schedule by personally selecting and delegating responsibilities to right individuals to lead networking, database, and systems administrations teams.
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- Effectively directed cross-functional teams comprised of over 50 members to build, test, deploy, and maintain 300+ applications and 1,000 systems impacting 5,000+ clients.
- Resolved major network outage overnight with minimal company impact by collaborating with North American and European teams as well as groups from AT&T and Nortel.
Crisis Management / Business Continuity
- Completed massive billing system backup operation 71% ahead of schedule as result of assessing custom application needs and implementing emergency changes.
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- Reduced downtime and maintenance cases 60% and 80% respectively by requiring administrators to broadcast status of email systems using some inventive methods.
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- Brought firm's infrastructure back up and running in single day through management of "I Love You Bug VB" script outbreak that took out most Microsoft-based systems worldwide.
Process Improvement / Metrics
- $235,000 in expected hardware costs eliminated by implementing technology systems to increase plant capacity.
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- $19 million saved annually after improving efficiency and uptime as well as reducing downtime fines and fees.
- Improved data security through implementation of access controls and securing transport methods for sensitive medical data and records.
Global Corporate Compliance / SOX
- Brought systems to greater than 93% compliance five months ahead of scheduled compliance deadline by personally teaching best practice techniques to audit teams.
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- Developed enterprise-wide policies and procedures, allowing company to achieve 100% complaint condition while meeting SEC "NMS" compliance standards.
Cost Control / ROI Accountability
- $550,000 saved annually by renegotiating contract that limited profitability for company.
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- $13 million saved in operating costs by implementing cost reductions to software and hardware while simultaneously exceeding customer expectations.
Integrating IT & Business Solutions
- Saved company $9 million in fines and 600 man-hours annually by standardizing tracking methods for customer complaints and resolutions.
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- Provided oversight of company's project management group while serving as key director in technology steering committees.
Leveraging Client / Vendor Relations
- $500,000 in licensing costs eliminated by effectively negotiating alternative rates for software registration.
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- $33.5 million in vendor agreements secured with companies like Savvis, AT&T, Verizon, Con Edison, HP, Dell, and Symantec by directing contract management efforts for divisions across company.
Strategic Planning / Tactical Implementation
- $3 million in revenue generated as result of engaging third-party company to assist in massive coding project.
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- Designed and instituted LAMP-based, secure web infrastructure, which earned "Best of Breed" classification from leading third-party computer-security assessment company.
Multisite Complex Project Management
- $2 million in continuous production saved for company by rolling out new software across multiple company sites.
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Team Recruitment / Development / Deployment
- Cut response time for hospitals 87% through creation of systems that allowed access to accident and injury data from hospitals in multiple areas.
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